AI & MLAuto-generated
Amazon Connect Contact Lens MCP Server
<p>Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.<
Quick Setup
Transport: STDIO
Command: npx -y @mcp/amazonaws-com-connect-contact-lens
Environment Variables
AMAZON_CONNECT_CONTACT_LENS_API_KEYExample: your_amazon_connect_contact_lens_api_key
MCP Server Configuration
Add this to your claude_desktop_config.json or Cursor MCP settings.
{
"mcpServers": {
"amazonaws-com-connect-contact-lens": {
"command": "npx",
"args": ["-y","@mcp/amazonaws-com-connect-contact-lens"],
"env": {
"AMAZON_CONNECT_CONTACT_LENS_API_KEY": "your_amazon_connect_contact_lens_api_key"
}
}
}
}Endpoints
POST
/realtime-contact-analysis/analysis-segmentsListRealtimeContactAnalysisSegments